Product Care Information


Fine Bone China

Our china can be washed in a dishwasher - at a maximum temperature of 65 degrees Centigrade. However, to reduce the build up of staining in any type of cup or mug we recommend occasional washing by hand. Always avoid the use of scouring pads and abrasive washing detergents.

Most stains or hardened-on particles can be removed by soaking the item in warm water before washing. Cleaning your mug as soon as possible is the best way to avoid staining. Using bicarbonate of soda works well with tea staining, as does soaking a slice of lemon in boiled water.  One method we use is a mixture of bicarbonate of soda, water and vinegar. Simply pour 1 tablespoon of baking soda into your mug. Make a solution of 1/2 cup of white vinegar and 1/2 cup of warm water and pour this into the mug (make sure it covers all of the stained area). Let this soak for a good two hours or so and then rinse. You can let it sit for longer if needed or give it a gentle scrub at the end with a cloth. Really stubborn stains can be removed by soaking in a mild bleach solution for up to one hour.

Tea Towels

Our cotton and linen tea towels are screen-printed for longevity of the colours and are machine washable.  Please wash your tea towel before first use.  You will find the absorbency will vastly improve – and especially with linen will continue to improve over time.

All of our cotton and linen tea towels are machine washable using a cotton cycle. We recommend 40 degrees for Cottons and Linens. There really is no need to wash at a higher temperature – especially if you wash the product shortly after use, which we encourage!

Unfortunately we cannot guarantee full colourfastness above these temperatures.  Try to wash as part of a full load, and wash darker colours together to minimise any potential colour transfer.

Our tips – avoid bleach and never use fabric conditioner!  Bleach damages the fibres, and fabric conditioner decreases the absorbency.

Drying is best on a line, but if you choose to tumble dry select a medium setting and remove promptly while the towel is still damp.  Smooth and shape before ironing.

Ironing is always on the reverse, and best results achieved from damp.  Ironing will help to improve absorbency.

All of our fabrics are pre-shrunk, but please accept a small amount of additional shrinkage, especially after first wash.

We’d also like to remind you that all natural materials are flammable – keep them away from gas hob flames, ignition lights and open fires.

Filled products – pot grabs, oven gloves and Aga toppers

Please never use an oven glove or gauntlet when it becomes wet.  Even under normal use, if it gets wet, leave it to one side to dry. 

Washing is simple, but we recommend a synthetics cycle. That helps the heat resistant filling stay in place.  A small amount of shrinkage may occur with hotter washes which can vary between the different layers of the product resulting in curling of the edges. A quick iron is usually sufficient to flatten this out again.

Tumble drying is not recommended since it can disturb the heat resistant filling. Best placed on a warm (not hot) surface, but please keep away from flames.  Warm iron to finish.

Cushions

Our cotton and linen cushions are machine washable on a 40 degree wash.  However, as with any home textiles such as curtains or furnishings, we stress that washing should be done only when essential and with the utmost care.  Washing will gradually change the surface texture and finish of any natural fabric over time. We do not recommend dry cleaning.

Washbags

Our cotton and linen washbags are machine washable on a 40 degree wash. Washing will gradually change the surface texture and finish of any natural fabric over time so please wash with care and only when necessary. We do not recommend dry cleaning.